Senior Product Designer Job at CBTS, West Virginia

  • CBTS
  • West Virginia

Job Description

Job Description

Senior Product Designer

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Lead the design of thoughtful, scalable digital experiences that are rooted in user needs, aligned with business goals, and integrated with service and operational realities.

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Core Responsibilities

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  • Drive end-to-end product design from discovery to delivery
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  • Translate research and insights into actionable experiences (via an experience architecture)
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  • Design flows, wireframes, prototypes, and high-fidelity UI
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  • Partner with product and engineering in triad model
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  • Participate in prioritization, roadmap shaping, and sprint planning
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  • Elevate design quality through critique, mentorship, and pattern stewardship
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Skills & Expertise

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Strategic & Systems Thinking

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  • Able to zoom out to ecosystem and service-level thinking
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  • Skilled at designing multi-touchpoint, multi-role experiences
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  • Connects design decisions to business and operational context
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Craft & Execution Excellence

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  • Strong in interaction design, IA, and UI systems
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  • Portfolio demonstrates clarity, usability, and attention to detail
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  • Designs accessible, scalable, and developer-friendly interfaces
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Nice-to-Have

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  • Experience in healthcare, complex workflows, or regulated environments
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  • Exposure to service design, change management, or behavioral science
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  • Skilled in storytelling, stakeholder management, or facilitation
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