Security Dispatcher Job at DK Security, Troy, MI

  • DK Security
  • Troy, MI

Job Description

Overview DK Security is Michigan’s fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients. Overview DK Security is Michigan’s fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients. DK Security can provide you an opportunity to grow, develop and meet new people in a professional setting. We offer you the opportunity to enjoy the atmosphere of working on a team in a position that serves a critical purpose. DK has earned a reputable name in the security industry thanks to our outstanding officers that work in the field, and we cannot wait to have you join our team! Job Responsibilities Job Skills / Requirements Coordinate staffing and maintain schedule coverage for assigned security operations. Monitor open shifts throughout each workday and take timely action to fill vacancies. Distribute daily open-shift communications and contact available on-call employees regarding remaining coverage needs. Communicate regional staffing needs and unresolved openings to Operations Managers. Remain aware of current and anticipated vacancies and communicate staffing needs to the appropriate recruiting teams. Support recruiting efforts necessary to maintain adequate account staffing. Prioritize immediate scheduling and shift coverage needs over routine administrative work when competing priorities arise. Maintain accurate staffing, payroll, and account records. Review payroll, identify discrepancies, and correct issues against available records. Complete assigned payroll responsibilities by established deadlines. Review invoices for accuracy and verify billed amounts. Maintain current officer rosters and employee communication lists as staffing changes occur. Periodically review upcoming schedules for anticipated overtime and notify management when projected overtime exceeds established expectations. Conduct routine audits and reviews of account documentation, including monthly officer activity logs. Identify significant concerns within account records and elevate matters requiring management or client attention. Coordinate with account management, Operations Managers, Human Resources, recruiting personnel, and other appropriate staff to support continuity of security services. Communicate promptly when staffing conditions, competing deadlines, payroll discrepancies, overtime concerns, or other operational issues may prevent required work from being completed on time. Maintain consistent follow-through, attention to detail, accurate recordkeeping, effective communication, and organization across multiple time-sensitive responsibilities. Demonstrate successful performance through timely shift coverage, accurate staffing communications and records, completion of payroll and administrative responsibilities, effective staffing and recruiting coordination, and consistent maintenance of account documentation. Minimum Eligibility Requirements Must be at least 18 years or older and able to prove completion of at least a high school level education or equivalent. Must be able to pass a drug test, including for marijuana, at the time of hire and at random thereafter. Must not have been convicted of any felonies or have felony charges pending. Must not have been convicted of any misdemeanors involving theft, fraud, weapons, drugs, or violence or have such misdemeanor charges pending. Must qualify as a covered driver under the company's vehicle insurance policy by not having had 3 or more moving violations or 2 or more at-fault accidents within a 3-year period. Must be able to read, write, speak, and understand fluently the English language. Must be able to type on a computer keyboard at approximately 60 words per minute and demonstrate familiarity with standard spreadsheet and word processing software. Must be able to sit, stand, walk, crouch, move quickly, and navigate stairs for 8-12 hours per day. Must be able to lift up to 50 lbs. Key Details Full-Time Hourly 1st Shift, Monday-Friday, 8:30 AM to 5:00 PM. Availability with appropriate notice to work in the field outside those hours as a security officer if operational needs dictate. This position requires full in-office availability and is unable to be modified into a hybrid or remote role. Education Requirements (All) High School Diploma or GED Additional Information / Benefits DK Security is an Equal Opportunity Employer. All applicants have rights under federal employment law. E-Verify Participation Poster Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) Immigrant and Employee Rights – Right to Work Equal Employment Opportunity – Workplace Discrimination is Illegal Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan #J-18808-Ljbffr

Job Tags

Hourly pay, Full time, Work at office, Immediate start, Remote work, Monday to Friday, Shift work, Day shift

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