After Hours Pediatrics provides urgent care for children when families need support beyond the traditional clinic day. Our team delivers after-hours pediatric care during evenings, weekends, and holidays, with board-certified pediatricians and on-site lab and X-ray services that help families get timely answers and treatment. In this role, you will help create a responsive, reassuring first point of contact for parents and caregivers seeking care information and next steps. As a Live Chat Agent, you will support families with clear communication, help them navigate the visit process, and ensure important concerns are routed quickly to the right clinical team members. Responsibilities Respond to patient and parent inquiries through live chat promptly and professionally. Triage common questions and direct urgent concerns to appropriate clinical staff. Schedule appointments and assist families with registration and intake information. Provide accurate information about services, hours, insurance, and visit preparation. Document chat interactions clearly and escalate complex issues when needed. 1+ year of experience handling patient or customer inquiries in a chat-based support environment. Experience with appointment scheduling, patient registration, and insurance verification processes. Experience using EHR systems. Experience recognizing urgent concerns and escalating them appropriately to clinical staff. Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Work From Home Stock Option Plan After Hours Pediatrics
...first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. As a Patient Service Representative, you will create a positive...
...excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you...
...Description Job Description Willmar Electric is built on the belief that people matter... ...; coordinating crews, materials, and project activities; building positive relationships... ...project success, using construction management tools and clear communication to work effectively...
Cintas is seeking a Customer Service Supervisor in Westminster, Colorado, responsible for leading the Customer Service Department and ensuring high levels of customer satisfaction. The ideal candidate will oversee staff, respond to inquiries, and collaborate across departments...
...UNICEF is seeking a Remote TSI Roma Education/Inclusive Education Expert-Consultant to provide technical expertise in developing resources to support the Ministry... ...of Education in Slovakia. This part-time position is home-based and spans from July 2025 to December 2026....