Job Description

Fleet Service Repair TechnicianLocally owned and operated, Zolman's Best One Tire has serviced the automotive repair, commercial truck repair and tire needs of customers throughout the Michiana area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI.We are seeking qualified heavy-duty mechanics for our South Bend location who value safety and teamwork. The diesel mechanic will be responsible for the efficient diagnosis, repair, and preventive maintenance of commercial vehicles along with replacement of general automotive parts and accessories (in shop or at customer location). Techs will partner with management and the service advisors to deliver superior service and education to customers on problems and proposed solutions for their fleet vehicles. Hours requirements are 8am-5pm M-F, with willingness to work overtime as needed. If you are enthusiastic about the commercial repair industry, reliable, and have a positive attitude please apply!We offer a full benefit package including; weekly pay, employee discounts, medical, dental, vision, 401K/Match, group life insurance, company paid short term disability and life insurance, paid holidays off, paid time off, free and confidential employee assistance program, paid training, employee uniforms, TIA training opportunities, company picnics/events, branded attire, opportunity for growth, and more!Essential Functions:Diagnoses, adjusts, and repairs light, medium, heavy-duty vehicles, including pick-up trucks, buses, semi-trucks, RV's, SUV's, off road vehicles, emergency vehicles, trailersCommunicates with management/service writers to gather or verify information and to advise of expected repair timeTroubleshoots equipment issues to determine most cost-effective approach to fix, repair or resolveTravels to locations of disabled equipment to fix, repair or diagnose problem(s) as needed, performing after hours calls on a rotating basisConsults with other mechanics as needed to discuss problems or questions with any particular process or procedureOperates equipment after completing repairs to ensure satisfactory completion/resolution of problem(s)Maintains current knowledge and skill needed to diagnose, fix or repair heavy equipment and trucksFollows established company policies and guidelines for safety, quality and customer service; wears personal protective equipment (PPE) as required or neededAssists with taking inventory as neededCompletes required paperwork timely and accuratelyMaintain hand tools, power tools, and other shop equipment in in good repairMaintains orderly work area to include wiping up spills, neatly storing tools and parts, properly discarding old or unused parts and materials, sweeping area and emptying trash receptacles as neededPerform other duties as assignedRequirements:Position Qualifications:Accountability – Ability to accept responsibility and account for his/her actions.Analytical Skills – Ability to use thinking and reasoning to solve a problemCommunication, Oral – Ability to communicate effectively with others using the spoken wordCommunication, Written – Ability to communicate in writing clearly and conciselyCustomer-Oriented – Ability to take care of the customers' needs while following company proceduresHonesty / Integrity – Ability to be truthful and be seen as credible in the workplaceMotivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their abilityProblem-Solving – Ability to find a solution for or to deal proactively with work-related problems.Resource Management (People & Equipment) – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, and personnelSafety Awareness – Ability to identify and correct conditions that affect employee safetyWorking under Pressure – Ability to complete assigned tasks under stressful situationsExhibit our Vision, Mission and Core Values:Vision: The leading and most trusted provider of tires and services in all our geographic markets.Mission: Creating raving fansCore Values:Live with integrity, character & passionCommit to the pursuit of perfectionPossess a servant's attitudeAccept the urgency of accountability and the necessity of changePhysical Demands / Work Environment:Read ticket and perform work listed; write confirmation and recommendationEnvironment : Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.Vision (Near, distance, Color, Peripheral, Depth Perception)Sense of sound (Ringing telephones, alarms, horns and motorized equipment)PPE : Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)Skills & Abilities:Education: High school graduate or general education degree (GED)Experience: 2-4 years' experience in commercial truck / automotive repair industry preferredKnowledge of trailer maintenance and repairs is helpfulCertifications/Licenses:Valid driver's license: driving record must meet company's insurance requirementsASE certification preferredOngoing training is required per company's standardsEquipment: Knowledge of diagnostic and repair equipment

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